Privacy Policy for TruSolace, LLC
Effective Date: October 7, 2025
Last Updated: October 7, 2025
TruSolace, LLC (“TruSolace,” “we,” “us,” or “our”) values your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit trusolace.massagetherapy.com (the “Website”) or engage with our massage therapy services in Huntsville, Alabama.
By accessing or using our Website or services, you consent to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide
We may collect personal information that you voluntarily provide when you:
- Schedule or request an appointment
- Submit a contact form or email us
- Sign up for newsletters or promotions
- Complete an intake or health information form
- Pay for services online or in-person
This information may include: Name, Email address, Phone number, Mailing or billing address, Date of birth (if required), Massage preferences or health information (with consent), and Payment details (processed securely).
B. Information Collected Automatically
We may collect: IP address, Browser type, Device information, Pages visited, Referring/exit pages, and Cookie data.
2. How We Use Your Information
We use the collected information to:
- Schedule and manage appointments
- Provide personalized massage therapy and wellness services
- Communicate with you about bookings or inquiries
- Send appointment reminders and promotional materials (with consent)
- Process payments and maintain billing records
- Improve Website functionality and client experience
- Comply with professional, ethical, and legal obligations
3. Health and Wellness Information
TruSolace may collect limited health or wellness information for the purpose of providing therapeutic massage services. This information is treated as confidential under Alabama Massage Therapy Board regulations (Ala. Code § 34-43-1 et seq.) and professional ethics standards.
We collect such data only with your consent, use it solely for treatment, store it securely, and disclose it only with authorization or as required by law.
4. Disclosure of Information
We may share your personal information only as necessary:
- With Service Providers (e.g., scheduling software, payment processors)
- For Legal Compliance
- For Safety or Emergency Circumstances
- Business Transfers (with confidentiality protections)
We do not share data for marketing with unrelated third parties.
5. Cookies and Tracking Technologies
Our Website uses cookies and analytics tools to track trends and improve functionality. You may disable cookies via browser settings.
6. Data Security
We take reasonable administrative, technical, and physical security measures to protect your data, including encrypted communications, restricted access, and secure destruction of old records.
7. Data Retention
We retain client records for a minimum of six (6) years per Alabama Board of Massage Therapy guidelines before secure disposal unless law requires longer.
8. Your Privacy Rights (Alabama and Federal Law)
You may request:
- Access to your data
- Correction of inaccuracies
- Deletion of unnecessary data
- To withdraw consent for marketing emails
Submit requests via email or mail (see Section 11).
9. Children’s Privacy
Our Website and services are not directed toward children under 16 years of age. We do not knowingly collect personal information from minors without parental consent. If we learn we have inadvertently collected such data, we will delete it promptly.
10. Email and Communication Preferences
TruSolace complies with the CAN-SPAM Act. You may unsubscribe anytime from marketing emails.
11. Contact Information
TruSolace Massage Therapy
Attn: Privacy Officer
7736 Madison Blvd, Suite 113
Huntsville, AL 35806
Email: TruSolace@massagetherapy.com
Phone: (603) 743-3003
12. Policy Updates
We may update this Privacy Policy periodically. Revisions will be posted on this page with the updated effective date.
13. Governing Law
This Privacy Policy is governed by the laws of the State of Alabama and any disputes shall be handled in Madison County, Alabama.